Our Services:
24-Hour Live Answering Service: We’ll answer for you 24 hours a day, 7 days a week. Urgent calls will be dispatched expeditiously according to your instructions. We can contact you via telephone, cell phone, PDA or pager. You can even check the status of your after hour calls via the Internet.
Virtual Receptionist: Why pay for another full time employee when we can be your receptionist at a fraction of the cost? We’ll never call in sick or be late for work either! We’ll answer your calls with your business name using our phone etiquette. Callers will never know we are not a part of your office.
Appointment Scheduling: No more paper scheduling or appointment books! With our online scheduling program you get up to the minute updates of any appointments we make for you. You control your availability and can even schedule appointments too.
Order Taking: Whether you’re a small or large company we can work with your needs. Orders can be taken directly on your website or we can use our in-house order taking program. Our program features zip code lookup, Agent scripting, automatic up sells and many other features designed to take accurate orders efficiently.
Dealer Locate: Are your customers trying to find you? Give us a list (or database) of your dealers, offices or locations and we’ll give the caller your phone number, address and even directions to your location.
Seminar or Event Registration: Just give us the date, time and location of your seminar or event and we’ll do the rest. We’ll gather the caller’s information and relay the data to you via fax, email or database file transfer.
Call Screening: Save money by having our Call Screening system announce to the callers that your office is closed. Urgent and Emergency calls are immediately connected to Live Agents who can provide assistance. Clients who use this feature can see a 70% reduction in call volume which means huge $avings on your monthly bill!
On Call Schedule Online: Are you tired of having the wrong person paged? Now you can maintain your own on call schedule from the privacy of your home or office with our secured web access. Our Agents see your changes instantly.
Online Message Viewing: View and print your messages on our secure web site. This feature allows you to monitor your account activity live from the comfort of your home or office. There’s no longer a need to call us to hear your messages or tie up your fax machine when waiting for important documents!
Virtual Fax Number: Need to receive faxes but don’t have a fax machine or want to pay for another phone line? We’ve got your solution! We’ll give you a dedicated number to receive faxes and then forward them to you as an email attachment.
And more…
Call Central Communications Today to Arrange a Free 30 Day Trial. (800) 786 9079
